FAQs

  • How can I get my code?
  • Each customer can get their promo code through the Mobily Pay app without Fee
  • By clicking the “Invite a Friend” service from the “Profile” list at the top of the home page beside the name
  • Or after making your international transfer will show your code
  • How many times can I invite my friends using my code?
  • Each customer has their promo code and can share it with their friends without limitations.
  • When will cashback be received me and my friend?
  • Cashback will be deposited after the invitee makes an international transfer using the MoneyGram service and your promo code (Inviter code) and the status of the transfer is “received”
  • How do I know the invitee transfer status?
  • The invitee can enter the app and then click on the MoneyGram service and then see the status of the transfer
  • Or by clicking the transfer on history transaction
  • How do I know how often to use my promo code?
  • By clicking the “Invite a Friend” service from the “Profile” list at the top of the home page beside the name
  • How do I know if I am eligible to use my friend’s code?
  • The invitee must be a new customer who has not used the international transfer service.
  • Are current customers eligible to use the code or get a cashback?
  • Yes, all customers are eligible to share their code with their friends
  • Do we get a cashback in case the transfer is canceled?
  • If the transfer is canceled by the invitee, both parties will not be eligible to receive cashback.
  • How can I add the promo code?
  • You can add the code on the promo code button before confirming the transaction.